Important: By registering with Bein Match, you agree to this Privacy Policy. We will never sell your personal data to third parties — that is our commitment.
1Introduction & Scope
Bein Match is committed to protecting the privacy of all its members. This Privacy Policy applies to the https://beinmatch.app website, mobile app, and all associated services.
This document clearly sets out what types of data bein match collects, why it is collected, where it is stored, who can access it, and what rights you have over your own information. We believe that data privacy should never be buried in complex legal language — it should be stated plainly.
Our Core Commitments: Bein Match never sells or rents your personal data to third parties or for advertising purposes. Your information is used solely to provide you with a better service.
This Privacy Policy was last updated in June 2026. Members will be notified of any future changes via email or in-app notification.
2What Information We Collect
Bein match collects three types of data — information you provide directly, data generated automatically as you use the platform, and information required for identity verification.
Information You Provide Directly
- Name & Date of Birth
- Mobile Number
- Email Address
- National ID Number
- Payment Method Details
- Residential Address
Automatically Collected Information
- IP Address
- Device Type & Model
- Browser & Operating System
- Login Time & Location
- Session Duration
- Page Views & Click Data
Activity Data
- Betting History
- Deposit & Withdrawal Logs
- Game Session Records
- Bonus Usage Details
- Support Chat History
- Preferred Games & Markets
What We Do Not Collect: bein match does not and will never collect your bank account password, bKash PIN, or any payment app password. If anyone asks for this information claiming to be bein match, it is not us — it is a scam.
3How and Why Your Data Is Used
Bein Match uses your information only for specific, defined purposes. Your data is never used for anything unrelated to those purposes.
- Account Management: Your identity information is used for registration, login, KYC verification, and profile updates.
- Payment Processing: Payment information is used to process deposits and withdrawals securely and to ensure funds are sent to the correct account.
- Fraud Prevention: Automatically collected data is analyzed to detect multiple accounts, bonus abuse, or suspicious activity.
- Service Improvement: Statistical analysis is carried out to understand which features are most used and where issues arise — personal identifiers are kept separate during this process.
- Contact: Your email address and mobile number are used to send important updates, payment confirmations, policy changes, and security alerts.
- Promotional Communications: If you have opted in to bonus offers and promotional notifications, we will send you those updates. You can turn this off at any time.
- Legal Compliance: Retaining certain information is a legal requirement to comply with anti-money laundering regulations and the demands of regulatory authorities.
Unsubscribe from Promotional Emails: If you no longer wish to receive promotional emails and offers, go to your profile settings and update your notification preferences, or click the "Unsubscribe" link at the bottom of any email.
4How Long Is Data Retained
Bein Match does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
- Active Account Data: Retained for as long as your account remains active.
- Transaction Records: At least 5 years from the date of the last transaction — as required by financial regulatory authorities.
- KYC Documents: At least 5 years after account closure.
- Support Chat Logs: 1 year after the issue has been resolved.
- Login & Session Logs: 6 months — retained for security analysis purposes.
- Betting History: 3 years after account closure.
Once these periods have passed, data is securely deleted or anonymised so that it can no longer be linked to any individual.
5Who Your Information Is Shared With
Bein match never sells your data. However, there are certain circumstances where it may need to be shared with specific third parties:
- Payment Provider: Only the minimum necessary information is shared when processing transactions via bKash, Nagad, and Rocket.
- KYC Verification Services: Information required for identity verification is shared with our verification providers, who are bound by the same privacy standards as we are.
- Cloud Service Providers: Secure cloud services are used for data storage and processing. These providers cannot directly access your personal information.
- Legal Authorities: Sharing specific data in response to a court order or a lawful request from a regulatory authority is a legal obligation. In such cases, only the information specifically requested will be disclosed.
Not to Advertisers: Bein Match never shares your personal data with advertisers or marketing companies. No third party ever receives your name, phone number, or transaction details.
Whenever data is shared with a third party, confidentiality obligations are contractually enforced.
6Cookies & Tracking Technologies
Cookies and similar technologies are used on the Bein Match website and app to make the platform more effective and personalized for you.
- Essential Cookies: Used to maintain login sessions, carry out security checks, and remember your language preference. The platform cannot function properly without these.
- Functional Cookies: Used to remember your preferred games, dark mode setting, or language selection.
- Analytics Cookies: Used to understand which pages receive the most visits and which features are most popular. This data is anonymised — no personal identity is attached.
You can manage cookies through your browser settings. However, disabling essential cookies may affect core functions such as logging in. On our mobile app, equivalent data is stored locally on your device.
To disable cookies: In Chrome, go to Settings → Privacy and Security → Cookies; in Firefox, go to Options → Privacy & Security → Cookies — and adjust your preferences from there.
7Our Technical Measures for Data Protection
Bein Match uses multiple layers of security to protect your information. It's not just a password — the entire system is built to be secure.
- SSL/TLS Encryption: All data exchanged between your browser or app and bein match servers is protected with 256-bit encryption.
- Database Encryption: Sensitive data stored on our servers is kept in encrypted form and cannot be read directly.
- Two-Factor Authentication (2FA): An additional layer of security at login. Even if someone knows your password, they cannot log in without the OTP.
- Unusual Login Detection: An automatic alert is sent whenever a login is detected from a new device or an unrecognized location.
- Regular Security Audits: Regular penetration testing is conducted by independent third-party security experts.
- Restricted Access: Within Bein Match's internal teams, only those who require access to specific data are permitted to view it.
In the Event of a Security Breach: In the event of a data security breach, bein match will notify affected members as quickly as possible and take immediate steps to minimise any harm.
8Your Rights Over Your Data
Bein Match believes you should have full control over your own data. You have the following rights:
To exercise these rights support@beinmatch.appEmail us or reach out via live chat. Most requests are completed within 7–14 business days.
9Child Protection Policy
Bein Match is an adults-only platform. Personal information from anyone under the age of 18 is not collected and must not be.
If a minor creates an account using false information and bein match becomes aware of it, that account will be immediately closed and all collected data will be permanently deleted.
For Parents: If your child has accidentally created an account on Bein Match, please immediately support@beinmatch.appPlease let us know and we will promptly close the account and delete the associated data.
10Policy Updates & Contact
Bein Match reserves the right to update this Privacy Policy. Minor changes will be reflected by updating the date at the top of this page. For significant changes, registered members will be actively notified.
Continued use of the platform following any updates will be considered acceptance of the revised policy. If you object to any changes, please contact support before closing your account.
Privacy-Related Contact: If you have any questions or concerns about this policy support@beinmatch.appWrite to us at the address below. For a faster response, use "Privacy Policy" as the subject line.
This Privacy Policy of Bein Match Terms & Conditions and Responsible Gaming Should be read alongside this policy — together, all three documents form the complete membership agreement.
🔑 Privacy Policy Highlights at a Glance
Six Key Points to Always Keep in Mind
No Data Selling
Bein Match never sells your personal data to advertisers or third parties — this is an absolute rule we do not compromise on.
Strong Encryption
All data in transit is protected by 256-bit SSL encryption, meaning interceptors cannot read anything mid-transfer.
Your Controls
You always have the right to request access to, correction of, or deletion of your personal data.
Retention for a Limited Period
Bein Match does not retain your data longer than necessary. Once the specified retention period ends, your information is securely deleted.
Child Protection
Collecting data from anyone under 18 is strictly prohibited. Any account found to belong to a minor is closed immediately.
Unsubscribe from Promotions
You can turn off promotional and marketing notifications at any time from your profile settings.
What Everyone Should Know About Privacy
Before sharing information on any online platform, many people ask the same question — is my data safe? It is a fair question, and one worth asking. Bein Match addresses it directly in this Privacy Policy. But putting it in writing is only part of it — what actually happens in practice matters just as much.
At bein match, your personal data is stored in encrypted databases. This means that even if someone were to gain access to the database, they would only see encrypted code — not your real name, phone number, or payment details. This is the same technology used by international banks.
Your national ID information submitted during KYC is kept under strict protection. Only designated members of the verification team can access it, and every access is logged. Any unauthorized access is detected and acted upon immediately.
Regarding payment information — bein match never stores your bKash or Nagad PIN. Only your mobile number and transaction amount are used during a transaction; everything else is handled directly within the mobile banking provider's system. bein match retains only the transaction reference number and status — never your PIN or password.
Many members ask — can anyone else see my betting history? The straightforward answer is no. Your betting records are visible only to you and Bein Match's internal systems. No third party has access to this information. Even government authorities cannot request it without a valid court order.
A quick note on location data: Bein Match does not track your live GPS location. What we do collect is your IP address, which gives us an approximate city-level location — not your exact address. This is used for fraud detection purposes. For example, if your account is suddenly accessed from a different country, it will be flagged as suspicious.
Regarding support chat — everything you say in a live chat session is recorded. This is so that if the same issue arises again later, our team can review the history and assist you more quickly. These records are deleted after 1 year. Never share your password or PIN in chat — support agents have no need for that information.
❓ Frequently Asked Questions
What Members Most Want to Know About Privacy
Join a Secure Platform Today
Your data is protected, your payments are secure, and your privacy is respected at Bein Match. Welcome to the platform trusted by half a million members.
For Ages 18+ Only · Please Gamble Responsibly
Bein Match's Responsible Betting Commitment
Data Protection & Betting Regulation: Just as your data is kept secure, your betting habits should also be within your control. Set deposit limits to stay in charge.
Do Not Share Personal Information: Bein Match will never ask for your password or OTP over the phone or via external messages. Any such request is a scam.
Help Is Always Available: If you have concerns about betting or any questions about data protection, reach out via live chat or email.
For More Information: Responsible Gaming View page.